Frequently Asked Questions

Registration takes just 2 minutes: enter your email, create a password, and confirm your email. After that, you'll be able to save properties, receive personalized recommendations, and communicate with agents.

Yes! You can browse listings and apply filters. However, to save favorites or contact agents, registration is required.

Log in to your account, go to the "Profile" section, and edit the necessary information. Save your changes for them to take effect.

Use smart filters: select the region, property type, budget, number of rooms, and additional options (e.g., "Playgrounds" or "Car-free yard"). Also, try the "Recommendations" section—we'll suggest options based on your previous searches.

This is our unique system that analyzes your preferences (for example, "apartment with high ceilings") and shows you properties that are likely to interest you.

All viewed and saved properties are available in the "Favorites" section. You can also receive notifications about new listings that match your criteria.

Click on the partially hidden contact information in the listing card. If the agent has hidden their contact information, leave a message through our messenger by clicking the "Send Message" button—we'll forward it on.

Register, select "Add an ad," and fill out the form with a description, photo, and price. Moderation takes up to 2 hours.

All properties undergo verification: we check that the description form is filled out correctly and request documents if necessary. Questionable ads, as well as those that receive user complaints, are removed.

We use encryption and do not share information with third parties. You can manage access to your data in your profile settings.

No. Currently, the platform only provides access to listings. Payment and contract signing occur upon meeting with the listing author. In the future, we plan to introduce our escrow service for secure prepayments and contracts—funds will be transferred to the seller only after the documents are signed.

Check agent reviews, use secure payment methods, and don't agree to "rush deals" without document verification.

Check your internet connection and clear your browser cache. If the problem persists, contact technical support.

Use email: support@dvaugla.ru . We respond to all inquiries within 24 hours on business days.

DvaUgla is a symbol of your ideal space and our mission: to help you find the perfect match for your dreams.

We focus on personalization: your search is based on your preferences, not just filters. We also verify all properties and maintain integrity at every stage.

As with anything, you may encounter unscrupulous agents on the platform. Don't take their word for it; consult lawyers, notaries, or your family and friends.

Ads remain on the site for up to 30 days, but you can extend their posting in the ad settings.

Apartments, houses, cottages, commercial properties, land plots, garages, etc.